1. Data protection

BALESTRAFIC SA takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

You can use our website without providing any personal data. Insofar as personal data (e.g. name, address or e-mail address) is collected on our website, this is always done on a voluntary basis. Such data will not be passed on to third parties without your express consent. Please note that data transmission over the Internet (e.g. e-mail communication) may be subject to security breaches. Complete protection against access by third parties is not possible.

2. Collection of personal data

We only collect personal data if it is necessary for the provision of the specific service.
You can visit our site without providing any personal information. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us or the name of the file requested. This data is evaluated exclusively for the purpose of improving our site and does not allow any conclusions to be drawn about your person.

Personal data relating to the identity of the customer/subscriber, such as name, address, postal address, telephone number or e-mail address, are only collected on our website if you provide them voluntarily when registering or using the website's contact form, or contact us in any other way, for example by e-mail.

3. Use of personal data

a) Mandatory fields and optional information
Please note that there are mandatory fields for all data collection via the website. These are marked with an asterisk; an entry is required to process your request.
All other information is optional. If you also provide information in the other fields, this will be evaluated for statistical purposes and to improve our offer.

b) Suitability
The personal data you send us will be used for the purposes for which you sent them. This includes processing your request for our newsletter and access to documents.

c) Use for other purposes, especially advertising
We do not use any data received for advertising purposes.

4. Passing on personal data to third parties

Your data will not be passed on to third parties unless we are legally obliged to do so (e.g. at the request of an investigating authority) or are authorized to do so (e.g. in connection with the processing of order data), or unless you have expressly consented to the data being passed on to third parties.
In particular, data is passed on to third parties if this is necessary for the execution and processing of the contract. These third parties are, of course, obliged to protect your data and to use it only for the specific purpose assigned to them. In addition, they are obliged to process the data in accordance with this data protection declaration and the applicable legal situation.

5. Right to information, deletion, blocking

You have the right to obtain, free of charge and at any time, information about your stored personal data, its origin and recipients and the purpose of data processing, as well as the right to rectify, block or delete such data.

If you wish to permanently remove your personal data from our database, simply ask us using our contact form, which is accessible to all our customers.

6. Data security

Your personal data, which is exchanged with us via the website, is generally transmitted in encrypted form, which corresponds to the current state of the art. We use technical and organizational measures to protect our website and other systems against loss, destruction, access, modification or distribution of your data by unauthorized persons.

7. Use of cookies

In order to make your visit to our website more attractive and to enable the use of certain functions, we use cookies on various pages.

These are small text files containing configuration information that are stored on your mobile device or computer.
Some of the cookies we use are deleted at the end of the browser session, i.e. when you close your browser (session cookies). Other cookies remain on your terminal and enable us to recognize your browser the next time you visit (persistent cookies).

You can delete cookies stored locally on your computer at any time, or configure your browser so that you are informed of cookie settings and can decide whether to accept them individually, or to exclude acceptance of cookies in certain cases or in general.

If cookies are not accepted, the functionality of our website may be limited. If you would like to receive further information on the use of cookies, please refer to our cookie declaration.

8. Consent

Please find below the exact wording of your consent to data protection, insofar as you have given your consent:

Yes, I confirm that I have read and understood your data protection declaration and give my express consent for my personal data transmitted to BALESTRAFIC SA to be processed by them exclusively in connection with my request. I understand that I may revoke my consent at any time with effect for the future by e-mail to .

9. References to external links

The websites contain links to third-party websites ("external links"), over whose content and design BALESTRAFIC has no influence. The operator of the linked site is solely responsible for the content and accuracy of the information provided. BALESTRAFIC was not aware of any legal infringements at the time the link was established. BALESTRAFIC has no influence whatsoever on the current and future content of the linked websites. The provision of external links does not mean that BALESTRAFIC adopts the contents of third parties that may be referred to under the links as its own. BALESTRAFIC cannot reasonably be expected to verify and investigate external links without concrete evidence of possible legal violations. However, should we become aware of any violations of the law, such external links will be removed immediately.

10 Changes to data protection regulations

New data protection regulations apply to future contacts with BALESTRAFIC. Previous data protection regulations continue to apply to data already stored, unless otherwise permitted by law.


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